Subsidised services. The subsidised services are as follows: CATEGORY E - ICT SERVICES ("ICT CHECK") Code Service ICT-11 Implementation of Big Data for the improvement of the business model and business decision making ICT-12 Planning of IT security projects (Cybersecurity) ICT-13 Validation of IoT projects ('Internet of Things') ICT-14 Implementation of BPM ('Business Process Management') TIC-15 Implementation of CRM ('Customer Relationship Management') TIC-16 Implementation of BI ('Business Intelligence') TIC-18 Implementation of specific tools for the integrated management of R&D&I TIC-19 Implementation of ERP ('Enterprise Resource Planning') The specific requirements for each service are set out in the second point of the call.
The maximum amount of subsidy to be provided by the Instituto de Fomento to each beneficiary may not exceed 12,000.00 euros charged to the call, and the maximum intensity of the subsidy may not exceed 75% in terms of gross subsidy on a maximum eligible expenditure of 16,000.00 euros, in accordance with the provisions of the annex to the regulatory bases, although a lower maximum eligible expenditure may be established depending on the service. Together with the award decision, annexed to the notification of the same, the so-called "Innovation Voucher" will be sent, which may be delivered by the beneficiary to the service provider as part of the payment for the work carried out.
